A SMARTER WAY TO SCALE STUDENT SUPPORT
Empowering Student Success with AI Voice Intelligence
Last year, millions of students dropped out of school because help wasn't there when they needed it most. Secondesk changes that. We provide powerful AI voice tutoring to help students work through their problems in real time. No hold times. No appointments.
Just real support - in their moment of need.
How it works
Your Courses + Our AI = Scaled Students Success!
Your Curriculum → Our AI
Your curriculum. Our infrastructure. We build you a powerful AI tutor that sounds like your best TA - not a robot.
Faculty Test & Approve
Faculty call your AI tutor, stress-test it, refine it. We iterate until every response meets your standards.
Students Call. We Answer.
Students call at 2am & get instant help, keeping them on track. Weekends, holidays, we work around their schedule.
Zero Missed Opportunities
Universities using AI voice tutoring see measurable gains across retention, satisfaction, and staff efficiency - without adding headcount or burning out existing faculty and staff.
Here's what a single semester pilot delivers.
90%+ Resolution Rate
Nine out of ten student questions are answered without human intervention.
Your tutoring staff stops fielding routine calls. Your faculty stops repeating the same explanations. Our AI handles the volume - so your people handle what matters.
Zero Wait Time, 24/7/365
Every call answered instantly. Midnight. Weekends. Finals week.
No hold music. No appointments. No "try again during office hours." Students get help the moment they need it - not during the 9-5.
Smart Support That Scales
First-gen students. Night-shift workers. Multilingual learners. The students who need help most are the least likely to get it during business hours.
Secondesk reaches all of them - any hour, in their native language. So they can focus on learning.
The Student Experience
3am the night before my final. Secondesk picked up.
I was panicking. No one else was awake. I called just to try it, and we worked through all my major questions. I got a B+ on my test. I'm not exaggerating when I say it saved my grade.
John D.
Sophomore, Economics
I was too embarrassed to ask for help. Seemed to basic.
Sounds dumb, but I didn't want anyone to know I was struggling. With Secondesk, I can ask anything without feeling stupid. It's private. It's patient. It helped me learn and saved my GPA.
Mayble S.
Freshman, STEM
Get ready to deploy your new superpower today.
Serve students you couldn't reach. Operate hours you couldn't staff. Scale to volumes you couldn't handle. Expand your capabilities and power your students success with Secondesk.
Frequently Asked Questions
Have another question? Contact our voice agent Olivia below and try it out live!
How is this different from a chatbot?
Our AI tutors have real voice conversations - not text exchanges. They listen, ask follow-up questions, and guide students through problems step by step. It sounds like talking to a patient TA, not typing into a search bar.
Will this replace my current staff?
No. Secondesk handles routine questions and after-hours support so your team can focus on high-impact work—complex problems, emotional support, and the students who need human connection most.
How quickly can I set it up?
Most pilots go live within 2-3 weeks. We build your dedicated knowledge base from your course materials, your team tests and approves, and then students start calling.
Is this cheating?
Definitely not. Secondesk tutors - it doesn't do the students homework. Our AI voice tutors guide students through problem-solving processes and concept understanding, never giving direct answers to copy and submit.
What if a student needs human help?
Our voice intelligence recognizes when to escalate - whether it's a question beyond scope or a student in distress. It flags the conversation and can transfer the call to your live team if needed.
What languages do you currently support?
Currently 8: English, Spanish, Portuguese, French, German, Italian, Dutch, and multilingual English/Spanish. More coming soon.
Is my data secure?
Yes. We're SOC 2 Type II certified, HIPAA compliant, and GDPR compliant. We never sell your data. We use enterprise-grade encryption and undergo regular third-party security audits.
Have Questions? Contact Us
Powerful AI Voice Agents
Our AI adapts to every students needs—analyzing behavior, preferences, and intent to deliver the right support at the right time. No generic responses, just real-time student support delivered in an exceptional way.
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